UCMAS ACADEMY

Project Overview

• Location: 17 Branches Across Egypt

• Project Duration: 2014

• Client: UCMAS Academy

• Technology Used:

  • CCTV System: Sony IP Indoor Dome Cameras

  • Call Center Solution: Avaya IPO Call Center with VoIP Features

• Scope: Smart Security & Communication Infrastructure

Challenge

UCMAS Academy, a leading educational institution, required a comprehensive security and communication system across its 17 branches. The goal was to implement:
✅ High-definition surveillance to ensure student safety and monitor activities
✅ A robust call center system to improve customer service and communication efficiency

Solution Provided by Anzma Tech

Anzma Tech designed and deployed an integrated security and communication solution, featuring:

✔ Sony IP Indoor Dome Cameras (CCTV System)

• High-resolution video recording for detailed monitoring

• Wide-angle coverage to reduce blind spots in classrooms and hallways

• Seamless integration with security teams for real-time monitoring

• Remote access capability for management oversight

✔ Avaya IPO Call Center with VoIP Features

• Centralized call management system for all branches

• VoIP technology for cost-effective and high-quality communication

• Automated call routing & IVR (Interactive Voice Response) for efficiency

• Scalability & flexibility to support future expansion

Results & Impact

🔹 Enhanced Security: Real-time video monitoring improved safety for students and staff.
🔹 Efficient Communication: The Avaya call center streamlined customer interactions.
🔹 Cost Savings: VoIP technology reduced communication expenses.
🔹 Seamless Integration: Both systems worked in sync with UCMAS operations for optimized management.

Why Anzma Tech?

With a proven track record in security and communication solutions, Anzma Tech delivers customized, high-performance systems for educational institutions, corporations, and smart facilities. Our expertise in surveillance, automation, and communication infrastructure ensures seamless integration and long-term reliability.

Conclusion

The deployment of Sony IP Indoor Dome Cameras & Avaya IPO Call Center at UCMAS Academy highlights Anzma Tech’s leadership in smart security and communication solutions. By combining advanced surveillance and efficient call management, we have optimized operational security and enhanced customer service across multiple branches.

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